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URGENT PATIENT NOTICE  - CORONAVIRUS - BOOKING FOR ONLINE APPOINTMENTS WILL BE TRIAGE ONLY PLEASE PUT REASON IN WHEN BOOKING AND CHECK YOUR TELEPHONE NUMBER

WITH IMMEDIATE EFFECT TO ENSURE THE SAFETY OF PATIENTS AND STAFF WE ARE ASKING THAT EVERYONE ATTENDING THE SURGERY  TO WEAR SOME FORM OF FACE COVERING.  THIS CAN BE A FACE MASK, SCARF OR OTHER SUITABLE ALTERNATIVE. THANK YOU

mask

please see video link

https://www.youtube.com/watch?v=zpWvCZbhGt4&feature=youtu.be

Please DO NOT telephone the surgery to ask whether you or your family have to self isolate, please follow the Government guidelines. Such calls are blocking our lines and preventing ill patients from contacting us.

DO NOT come to the surgery unless you been invited by a Doctor. From Tuesday 24th March 2020 you will not be able to walk into the surgery

DO NOT telephone for a fit note for coronavirus related illness. We are following Government guidelines and not issuing.  From now on you do not need a fitnot for this or any other illness until you been off work for 14days

We will not tolerate verbal abuse or rudeness to our staff. Your call is being recorded

https://www.nhs.uk/conditions/coronavirus-covid-19/self-isolation-advice/

IF YOU NEED SELF ISOLATION NOTE PLEASE VISIT 111 WEBSITE BELOW

https://111.nhs.uk/isolation-note/

Over the coming weeks all surgeries will be experiencing extra pressures.  We expect our phone queues to be longer than normal due to the extra question we are having patients ask. You can help by visiting the practice website and submitting an e-consultation for all problem including sicknote request (you do not need an account for this.  For prescription ordering please use online access if you have an account or email to Scripts.A85011@nhs.net

PLEASE DO NOT COME TO THE SURGERY IF YOU HAVE A RECENT COUGH OR FEVER. If you have these symptoms but are general well you will need to self isolate for 7days at least if you live alone or 14 day if other people in household.

DO NOT ATTEND YOUR GP SURGERY, walk-in center -  community pharmacy or hospital.

Covid-19 – The compulsory wearing of face covering in shops - The introduction of the requirement for people to wear face covering in shops is intended to help prevent the spread of the Covid-19 virus.

 

There are certain groups of people who are exempt from this requirement and they include:

  •  children under the age of 11,
  • people with disabilities 
  • those with breathing difficulties or
  • those who are travelling with someone who relies on lip reading.

 

These groups of people, their parents or guardians are able to indicate the reason, if required, as to why they are not wearing a face covering.

 

General practice is under considerable pressure as a direct result of the current challenges they are faced with delivering a service to patients at the same time as coping with the consequences of coronavirus.  

 

There is no requirement for general practice to issue letters for patients who are unable to wear face coverings, as the Government have clearly defined the exemptions to this requirement. 

 

General practice needs to focus all its time and effort managing those who need their help and not be diverted from this by unnecessary tasks therefore we will not be issuing exemption letters.

 

Many thanks for your help and support in this matter.

 

Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases.

The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

 

 

Welcome to our practice ...

We have a rich history in providing GP and family healthcare services to several family generations in the local community.
 “Our aim is to provide high quality services to our patients with a trustworthy, warm and friendly approach”
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
The practice will make reasonable adjustments where possible for patients with a disability. Please inform the surgery staff if  you have a hearing or visual impairment so that we may assist you if necessary.
This website is aimed at providing you the important information about our practice, our services and our staff in addition to some other useful information and tools available for you to use.
Please have a look around and send us any comments or suggestions. We can use your comments and ideas to improve our online services and develop the content of this site accordingly.
Thank you
Drs Butler, Taylor & Fitzgibbon

(Site updated 23/07/2020)
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