URGENT PATIENT NOTICE - CORONAVIRUS - BOOKING FOR ONLINE APPOINTMENTS WILL BE TRIAGE ONLY PLEASE PUT REASON IN WHEN BOOKING AND CHECK YOUR TELEPHONE NUMBER
WITH IMMEDIATE EFFECT TO ENSURE THE SAFETY OF PATIENTS AND STAFF WE ARE ASKING THAT EVERYONE ATTENDING THE SURGERY TO WEAR SOME FORM OF FACE COVERING. THIS CAN BE A FACE MASK, SCARF OR OTHER SUITABLE ALTERNATIVE. THANK YOU
please see video link
Please DO NOT telephone the surgery to ask whether you or your family have to self isolate, please follow the Government guidelines. Such calls are blocking our lines and preventing ill patients from contacting us.
DO NOT come to the surgery unless you been invited by a Doctor. From Tuesday 24th March 2020 you will not be able to walk into the surgery
DO NOT telephone for a fit note for coronavirus related illness. We are following Government guidelines and not issuing. From now on you do not need a fitnot for this or any other illness until you been off work for 14days
We will not tolerate verbal abuse or rudeness to our staff. Your call is being recorded
IF YOU NEED SELF ISOLATION NOTE PLEASE VISIT 111 WEBSITE BELOW
Over the coming weeks all surgeries will be experiencing extra pressures. We expect our phone queues to be longer than normal due to the extra question we are having patients ask. You can help by visiting the practice website and submitting an e-consultation for all problem including sicknote request (you do not need an account for this. For prescription ordering please use online access if you have an account or email to Scripts.A85011@nhs.net
PLEASE DO NOT COME TO THE SURGERY IF YOU HAVE A RECENT COUGH OR FEVER. If you have these symptoms but are general well you will need to self isolate for 7days at least if you live alone or 14 day if other people in household.
DO NOT ATTEND YOUR GP SURGERY, walk-in center - community pharmacy or hospital.
Only Contact 111 online if possible - Call 111 if unwell, stay indoors and avoid close contact with other people if you have been to Wuhan - Thailand - Japan - Singapore - Korea - Malaysia - Italy - parts of Spain with virus in the last 14days and have cough/high temperature or shortness of breath.
Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases.
The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
The risk to the general public is moderate.
If you have arrived back to the UK from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau within 14 days, follow the specific advice for returning travellers.
Welcome to our practice ...We have a rich history in providing GP and family healthcare services to several family generations in the local community. “Our aim is to provide high quality services to our patients with a trustworthy, warm and friendly approach”Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.The practice will make reasonable adjustments where possible for patients with a disability. Please inform the surgery staff if you have a hearing or visual impairment so that we may assist you if necessary.
This website is aimed at providing you the important information about our practice, our services and our staff in addition to some other useful information and tools available for you to use. Please have a look around and send us any comments or suggestions. We can use your comments and ideas to improve our online services and develop the content of this site accordingly.Thank youDrs Butler, Taylor & Fitzgibbon
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(Site updated 18/06/2020)