COVID-19 VACCINATION PROGRAM
PLEASE DO NOT CONTACT THE SURGERY ASKING WHEN YOU WILL BE GETTING VACCINE ALL PATIENTS WILL BE CALLED IN THEIR PRIORITY GROUP'S
WE ARE CONTACTING PATIENTS WHEN VACCINE IS AVAILABLE FOR THEIR GROUP BY TELEPHONE IF UNABLE TO CONTACT BY PHONE, A LETTER WILL BE SENT
CATCH UP SEARCH ARE SET UP FOR ANYONE WHO HAS NOT ATTENDED OR NOT CONTACT SURGERY SO NO PATIENT WILL BE MISSED
IF ATTENDING FOR VACCINE THESE WILL NOT BE GIVEN AT SURGERY PLEASE ATTEND FELLING HUB ON FELLING HIGH STREET THIS WILL BE EXPLAINED TO EACH PATIENT WHEN BOOKING APPOINTMENT
(FELLING HUB IS FELLING LIBRARY)
TELEPHONES - WITH THE COVID PANDEMIC ALL SURGERY ARE UNDER EXTREME PRESSURE PLEASE BARE WITH US WHEN CONTACTING SURGERY
URGENT PATIENT NOTICE - CORONAVIRUS - BOOKING FOR ONLINE APPOINTMENTS WILL BE TRIAGE ONLY PLEASE PUT REASON IN WHEN BOOKING AND CHECK YOUR TELEPHONE NUMBER IS CORRECT
WITH IMMEDIATE EFFECT TO ENSURE THE SAFETY OF PATIENTS AND STAFF WE ARE ASKING THAT EVERYONE ATTENDING THE SURGERY TO WEAR SOME FORM OF FACE COVERING. THIS CAN BE A FACE MASK, SCARF OR OTHER SUITABLE ALTERNATIVE. THANK YOU
please see video link
Please DO NOT telephone the surgery to ask whether you or your family have to self isolate, please follow the Government guidelines. Such calls are blocking our lines and preventing ill patients from contacting us.
DO NOT come to the surgery unless you been invited by a Doctor. From Tuesday 24th March 2020 you will not be able to walk into the surgery
DO NOT telephone for a fit note for coronavirus related illness. We are following Government guidelines and not issuing. From now on you do not need a fitnot for this or any other illness until you been off work for 14days
We will not tolerate verbal abuse or rudeness to our staff. Your call is being recorded
IF YOU NEED SELF ISOLATION NOTE PLEASE VISIT 111 WEBSITE BELOW
Over the coming weeks all surgeries will be experiencing extra pressures. We expect our phone queues to be longer than normal due to the extra question we are having patients ask. You can help by visiting the practice website and submitting an e-consultation for all problem including sicknote request (you do not need an account for this. For prescription ordering please use online access if you have an account or email to Scripts.A85011@nhs.net
PLEASE DO NOT COME TO THE SURGERY IF YOU HAVE A RECENT COUGH OR FEVER. If you have these symptoms but are general well you will need to self isolate for 7days at least if you live alone or 14 day if other people in household.
DO NOT ATTEND YOUR GP SURGERY, walk-in center - community pharmacy or hospital.
Covid-19 – The compulsory wearing of face covering in shops - The introduction of the requirement for people to wear face covering in shops is intended to help prevent the spread of the Covid-19 virus.
There are certain groups of people who are exempt from this requirement and they include:
- children under the age of 11,
- people with disabilities
- those with breathing difficulties or
- those who are travelling with someone who relies on lip reading.
These groups of people, their parents or guardians are able to indicate the reason, if required, as to why they are not wearing a face covering.
General practice is under considerable pressure as a direct result of the current challenges they are faced with delivering a service to patients at the same time as coping with the consequences of coronavirus.
There is no requirement for general practice to issue letters for patients who are unable to wear face coverings, as the Government have clearly defined the exemptions to this requirement.
General practice needs to focus all its time and effort managing those who need their help and not be diverted from this by unnecessary tasks therefore we will not be issuing exemption letters.
Many thanks for your help and support in this matter.
Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases.
The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
We are letting you know about a very useful website called Germ Defence which was created by a team of doctors and scientists to give you advice that has been proven to reduce the spread of viruses in the home. It can help you plan how to protect yourself and members of your family from infection by COVID-19 and ‘flu.
It’s easy to use and only takes 10 minutes - just click on this link:
Welcome to our practice ...We have a rich history in providing GP and family healthcare services to several family generations in the local community. “Our aim is to provide high quality services to our patients with a trustworthy, warm and friendly approach”Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.The practice will make reasonable adjustments where possible for patients with a disability. Please inform the surgery staff if you have a hearing or visual impairment so that we may assist you if necessary.
This website is aimed at providing you the important information about our practice, our services and our staff in addition to some other useful information and tools available for you to use. Please have a look around and send us any comments or suggestions. We can use your comments and ideas to improve our online services and develop the content of this site accordingly.Thank youDrs Butler, Taylor & Fitzgibbon
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(Site updated 25/05/2021)